Terms and Conditions

General Terms

These terms govern your use of Powbet Casino services. By creating an account or accessing the platform, you acknowledge acceptance of these conditions. The operator reserves the right to modify terms with reasonable notice to registered players.

Eligibility Requirements

Players must meet the following criteria to maintain active accounts:

• Minimum age of 18 years (19 in certain Canadian provinces)
• Legal residency in a permitted jurisdiction
• Single account per household/IP address
• Accurate registration information
• Valid payment methods in your name

Account Responsibilities

Players bear responsibility for maintaining account security, including password protection and authorized device access. Report suspected unauthorized access immediately through support channels.

Bonus Terms

Welcome Bonus Conditions

The 150% welcome bonus up to $5,000 CAD carries specific requirements:

Game Contributions

• Slots: 100% contribution
• Table games: 10% contribution
• Live casino: 10% contribution
• Video poker: 5% contribution

Bonus Restrictions

Bonus funds cannot be withdrawn directly. Players must complete wagering requirements before requesting cashouts. Failure to meet requirements within validity periods results in bonus forfeiture.

Payment Terms

Deposit Conditions

• Minimum deposit: $20 CAD
• Maximum deposit: Varies by method
• Deposits must originate from accounts in the player’s name
• The casino reserves the right to request source of funds documentation

Withdrawal Conditions

• Minimum withdrawal: $20 CAD
• Identity verification required before first withdrawal
• Processing times vary by payment method
• Large withdrawals may process in installments

Responsible Gaming

Self-Exclusion

Players may request temporary or permanent self-exclusion. During exclusion periods:

• Account access remains blocked
• Marketing communications cease
• No new accounts may be created
• Exclusion cannot be reversed during set periods

Deposit Limits

Set personal deposit limits through account settings. Limit increases require 24-hour cooling-off periods. Decreases apply immediately.

Prohibited Activities

The following activities result in account termination:

• Multiple account creation
• Bonus abuse or systematic exploitation
• Fraudulent payment methods
• Collusion with other players
• Use of automated betting software
• Circumventing geographical restrictions

Dispute Resolution

Complaint Process

1. Contact customer support with detailed complaint
2. Allow 48 hours for initial response
3. Request escalation if unsatisfied
4. External mediation available for unresolved disputes

Governing Law

These terms operate under applicable gaming regulations. Disputes not resolved through internal processes may proceed to licensed regulatory bodies.

Limitation of Liability

The operator accepts no liability for:

• Losses arising from player decisions
• Technical failures beyond reasonable control
• Third-party service interruptions
• Consequential damages from platform use

Contact Information

For terms-related inquiries, contact support via live chat or email. Response times for formal complaints follow published service level agreements.

Players should review complete terms periodically as conditions may update. Continued platform use following updates constitutes acceptance of modified terms.